Quality & Brand Experience/Talent Development 1

Şimdi Başvur »

Tarih: 06.Haz.2021

Konum: Istanbul (Asya), TR

Şirket: Emaar Turkey

 

ABOUT THE COMPANY

 

Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.

 

Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline 'Where Life Happens', Address offers its guests opportunities to celebrate life and its most cherished moments. It's the ultimate Address.

 

ABOUT THE FUNCTION

 

This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms & other facilities, by delighting them from Check in until Check out.


QUALIFICATIONS

 

·      Hospitality Management Bachelor Degree or equivalent in any related field such as Administration or Tourism Management

·      Minimum 4 years of experience in leadership position at front office department, preferably in five-star luxury hotel

·      Excellent command of English (Additional language is preferred)

·      Excellent leadership skills, inter-personal and communication skills.

·      Must be able to perform all front office functions.

·      Ability to achieve positive guest relations and maximize guest satisfaction.

·      Ability to handle cash and credit transactions.

·      Ability to enforce all company rules and procedures.

·      Ability to maintain calm, polite, and patient in stressful situations

·      Ability to work well with other departments and co-workers

·      Physically agile, and able to stand for extended periods